"This new addition to the Penske Driver app is part of our ongoing efforts to help keep customers and their drivers connected, safe and informed," said Sherry Sanger, executive vice president of marketing, Penske Transportation Solutions. "Drivers will appreciate both the speed and convenience as well as the additional social distancing this new remote check-in feature affords."
In addition to the new service check-in feature, Penske is also positioning associates outside many locations to greet and direct customers to designated parking or pick-up areas. Penske has also made changes to its rental reservation, pick up and drop off procedures and increased the level and frequency of vehicle and facility sanitization.
The free Penske Driver app is an all-in one solution developed by Penske Truck Leasing for its full-service truck leasing, contract maintenance, and commercial truck rental customers. Launched in 2017, the Penske Drive app also enables truck drivers to:
- Easily log Hours-of-Service (HOS) in Penske rental vehicles and comply with the ELD mandate.
- Quickly locate Penske service, rental and fuel locations as well as other locations, including truck stops, CNG stations and public scales.
- Access essential vehicle information, including full visibility into a vehicle's recent service history.
- Digitally submit fuel receipts with a simple form and receipt photo, virtually eliminating paperwork.
- Submit 24/7 roadside assistance requests.
Ryan Sutherland, a Penske technician 1 from Madison, Wisconsin, competes in the 2019 Penske Tech Showdown finals.
From left: Gregg Mangione, senior vice president of maintenance; Brenden Waggy, third place; Stanley Lindler, second place; David Sledziewski, first place; Dan Ferrer, fourth place; Mark Parisotto, fifth place; Art Vallely, president
Gregg Mangione, senior vice president of maintenance at 
The system provides voice prompts via a headset to direct maintenance technicians through a preventive maintenance (PM) inspection. It is the foundation of Penske’s proprietary PM process, providing the ability to tailor inspections to the specific vehicle, its age, specifications and technologies now and in the future.
Validate engine parameters -- such as road and cruise speeds and especially idle shutdown -- when performing preventive maintenance. Also, check for various software updates. Many of these updates improve vehicle reliability, regens and fuel economy.