industry solutions 2023

CDL vs. Non-CDL Truck Rentals

A CDL, or commercial driver's license, is required to drive certain trucks.* CDLs are most often held by professional truck drivers and other commercial vehicle operators. This type of license is different from a typical Class D driver's license, which is the license most drivers use for passenger vehicles. A Class D license allows you to drive your car, crossover, SUV, minivan or whatever personal vehicle you may choose. It also allows you to drive light-duty and some medium-duty trucks and lighter-weight box trucks.

A CDL, on the other hand, requires a greater amount of training for the driver, as well as specialized testing, certifications for handling specific types of freight, and the meeting of specific federal and state regulatory requirements. A CDL is required when driving and renting a heavier vehicle for commercial deliveries. These vehicles may include some medium-duty trucks and all heavy-duty tractor-trailers.

What Determines a CDL or Non-CDL Vehicle?

Two types of CDL licenses are important to understand when renting a vehicle — Class A and Class B. (To learn more about the classes of commercial driver's licenses, visit the Federal Motor Carrier Safety Administration's [FMCSA] website. The requirement for a CDL comes down to these four letters: GVWR, which stands for Gross Vehicle Weight Rating. It's the maximum operating weight for a vehicle. A manufacturer determines its trucks' GVWR based on various specifications, including the type of engine, fuel, passengers, and cargo-hauling capabilities. A vehicle often lists a weight rating for its front and rear axles on the inside doorjamb. Add those two numbers together, and you get your vehicle's GVWR.

Put simply, GVWR is the maximum loaded weight allowed, and the FMCSA has determined that any truck used to transport passengers or property with a GVWR of 26,001 lb. or more is a commercial motor vehicle.

How Does GVWR Impact My Commercial Truck Rental?

Penske commercial truck rental vehicles come in all shapes and sizes. For some, a CDL is required to rent them. Here's a breakdown on how to determine if the truck or semi-tractor you want to rent requires a CDL or not**:

Light-duty – For light-duty truck rentals, you do not need a CDL. These include 12-foot cargo vans, high-roof cargo vans, 12- and 16-foot box trucks, and 16- and 18-foot cabover trucks.
Non-CDL medium-duty – You do not need a CDL to rent any Penske medium-duty 22- or 26-foot box truck, 18- or 26-foot refrigerated truck, or 24- or 26-foot flatbed truck with a GVWR of 26,000 lb. or less.
CDL medium-duty – This is where it becomes a bit tricky. You do need a CDL to rent the same size medium-duty truck (22- or 26-foot box truck, 18- or 26-foot refrigerated truck, or 24- or 26-foot flatbed truck) if it has a GVWR of 26,001 lb. or more.
Heavy-duty – For heavy-duty truck and semi-trailer rentals, you do need a CDL. These include single-axle and tandem-axle day cab tractors and tandem-axle sleeper cab tractors and 48- and 53-foot trailers.

No matter your needs — CDL or non-CDL — Penske has the right rental truck, tractor or semi-trailer for you. If you're not sure, our commercial truck rental specialists are available to help you make the choice as you select the vehicle that will get the job done and fit your driver's needs. Ready to rent a commercial truck? Get a quote. Or, you can call 844-906-3404 to speak to one of our rental specialists.

*You must be 18 years of age or older to rent a Penske commercial truck. All authorized drivers must be at least 21 years of age to purchase Supplemental Liability Insurance coverage.
**These specifications are based on Penske's most commonly requested vehicles and may vary by make, model and year.

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Food and Beverage Delivery Solutions

Food and beverage professionals rely on rental trucks to efficiently meet transportation needs. Rental trucks provide a flexible and cost-effective solution for businesses in food-focused industries to transport goods, supplies and products between various locations.

Are you part of the food and beverage industry? Do you manage a supermarket, run a restaurant, or deliver food for a living? Keep reading for valuable tips on how rental vehicles can help increase efficiency and improve your daily operations.

Deliver Products Efficiently

Rental trucks are commonly used to deliver food and beverage products to supermarkets, restaurants, cafes, convenience stores and other retail outlets. These trucks allow your business to transport large quantities of goods in a single trip, ensuring timely and efficient delivery to meet customer demands. Penske’s temperature-controlled 16 ft. reefer truck and 18 to 26 ft. box truck are available to transport perishable items such as fruits, vegetables, dairy products and frozen foods. For non-perishable goods, the 12 ft. box truck has 450 cu. ft. of loading space and can hold approximately 120 medium-sized boxes of product.

Make Restocking Easy With the Right Truck

Supermarkets and grocery stores regularly need to restock shelves to ensure an ample supply of grocery items. When a supermarket runs low on specific products, and a shipment or last mile delivery isn’t scheduled for another few days, a rental truck can pick up additional stock from suppliers or distribution centers to replenish store shelves. This helps maintain a consistent supply of goods and prevents shortages. With 1,700 cu. ft. of loading space, a forklift package, a liftgate, and a ramp with up to a 3,000 lb. capacity, Penske’s 22 to 26 ft. box truck (available in both CDL and non-CDL) may be the perfect choice depending on the quantity of stock needed. Our electric cargo van may be the most cost-effective vehicle if you only need a few things to hold you over until the next scheduled delivery. And with enough room to fit 30 to 40 medium-sized boxes, you can save money on fuel while driving the practical option.

Manage Community Events With a Rental Truck

Restaurants and supermarkets often require transportation for catering services and events, especially weddings, corporate functions and parties. Rental trucks allow you to transport food, beverages, equipment and staff to the event venue quickly and efficiently.

Occasionally, grocery stores will also participate in community events, fairs or exhibitions, setting up temporary stalls or booths to promote catering services. Rental trucks can transport equipment, display materials and merchandise to such events, providing a convenient way to transport everything at once. This ensures a smooth setup and teardown process. Penske’s cargo van or high-roof cargo van make sense for these types of functions. With enough loading space to load food samples, store banners, literature and other décor, you can fit your event needs into an efficient, easy-to-drive, extended-length van.

Distribute Food Service Ingredients With Ease

Rental trucks also play a crucial role in the food service sector of the industry, where they’re used to distribute food and supplies to restaurants, hotels, cafeterias and other food service establishments. These trucks ensure that your ingredients and products reach their destinations promptly, enabling smooth operations for food service businesses. To keep multiple orders separated and easy to find, Penske’s delivery van with shelves, delivery truck with shelves and side door, or 18 to 22 ft. step van with shelves are ready and available.

Meet the Demands of Different Seasons

Food and beverage companies see a significant surge in demand for specific products during peak seasons and holidays. Rental trucks can help your food and beverage business temporarily scale up delivery operations to meet increased customer demand. This is particularly useful for transporting bulk orders, party supplies and seasonal items – like turkeys at Thanksgiving or chocolates at Valentine’s Day. This ensures that products are readily available to customers even during busy periods. If you already own a delivery truck but need to upsize to meet an increase in seasonal demand, Penske has plenty of larger vehicles. Our 22 to 26 ft. box truck can hold up to 10,000 lbs. of payload, while our 53 ft. trailer can hold approximately 26 to 30 pallets of product.

Manage Store Renovations and Equipment Transport

When a supermarket or restaurant undergoes renovations or remodeling, it may need to relocate its inventory temporarily. In these situations, rental trucks enable your business to transport products to alternative storage facilities or other store locations during renovation.

In addition, rental trucks can transport or temporarily store equipment, machinery and fixtures. This includes refrigeration units, display racks, shelving, checkout counters, seating and other items necessary for operations. Rental vehicles like Penske’s 48 and 53 ft. dry van trailers provide a practical solution for safely and efficiently moving these bulky items to a separate location or storing them onsite until renovations are complete.

Overall, rental trucks are an integral part of the food and beverage industry, providing your business with reliable and efficient transportation for goods and supplies. They allow you to adjust your fleet size based on fluctuating demand, avoid the high upfront costs of purchasing and maintaining trucks, and access a wide range of vehicle types and sizes to suit your specific needs.

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Event Planning and Catering Solutions

Professionals within the catering and event planning industry often rely on rental trucks to transport food, equipment, supplies, and materials to and from event venues. Renting trucks helps a business stay flexible, helping them ramp up or down depending on need and providing exactly the right truck combo for every event without the cost of ownership.

If you're in these industries, here are some practical tips on effectively using rental trucks to optimize operations and enhance productivity.

Furniture and Decor Transport

Event planners frequently rent trucks to transport tables, chairs, linens, decorations and other items needed to set up an event. Rental trucks provide a convenient and cost-effective way to transport these large and bulky items to event venues. Penske’s 26 foot box truck can easily hold enough folding tables and chairs for an event with approximately 100 guests, with room to spare for event linens.

Lighting and Sound Equipment Transport

For events that require lighting and sound equipment, rental trucks may be used to transport this equipment to the event venue. This can include everything from speakers and microphones to stage lighting and special effects. Depending on the size of the event, a high-roof cargo van or 12 foot box truck from Penske will have enough room to get your gear to and from the venue comfortably.

Floral and Centerpiece Transport

A rented box truck offers the flexibility and portability required to transport products and equipment to different event locations at different times. With the possibility of multiple deliveries during a weekend, a florist can utilize a rented box truck to deliver flowers and centerpieces to a wedding, then transport vases, ribbons and other supplies to a separate event. With several sizes available, light-duty trucks offer versatility, drivability and ample cargo space, making them a great option for delivering flowers and related supplies. If the temperature is a concern on hot days, refrigerated box trucks are also available to keep floral arrangements fresh during transport.

Temporary Storage

In some cases, rental trucks may also be used for temporary storage of event materials and equipment. For example, rental trucks can store event materials overnight or between events.

Catering and Wedding Cake Transport

Caterers and bakers regularly use rental trucks to transport food and equipment to various events and locations. This can include everything from wedding cakes, catering supplies, and equipment to beer kegs and other beverages.

One of the primary benefits of using rental trucks for catering is flexibility. Caterers and bakers can rent the appropriate size of truck for each event, allowing them to transport the necessary amount of food, equipment and supplies without investing in a fleet of their own vehicles.

Another advantage of rental trucks for catering is the ability to transport food at the proper temperature. Refrigerated truck options allow a caterer to keep perishable items fresh and at the right temperature during transport, while a baker may rely on refrigeration to avoid cake mishaps on hot and humid days. This is particularly important for outdoor events and locations where there may not have access to refrigeration.

By using rental trucks, industry professionals can ensure they have the necessary equipment and supplies on hand for each event without the need to purchase and maintain their own fleet of trucks. Truck rentals provide a flexible, convenient and reliable way to transport food and equipment to various locations with the ability to adjust transportation needs based on the size and scope of each event. And with a variety of truck sizes available to rent at Penske, no event is too big or too small.

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Managing the Needs of Retail and Consumer Goods

Businesses in the consumer goods and retail industries face many challenges in today’s market, making a well-run fleet and supply chain more critical than ever. From the influx of new competing brands to the continued boom of e-commerce and the demand for fast, reliable shipping, companies must work to differentiate themselves while finding the right balance between success today and growth tomorrow.

For vehicle-related needs, there are several ways shippers can manage increased demand to ensure uninterrupted service. Short-term truck rentals can add capacity for surges or fill gaps in fleet needs while enabling companies to increase capacity without upfront costs. Whether you’re focused on getting products to market quickly, leaning into e-commerce fulfillment, meeting tight delivery windows, or reducing overall risk, the end goal is to keep customers happy and loyal. Penske can help you do that.

Managing the Complexities of Retail

Retail is a complex and demanding environment filled with seasonal surges, unexpected disruptions and unpredictable consumer buying behaviors, all of which are changing the way retailers market, sell and deliver products. Maintaining resiliency, flexibility and visibility are more critical than ever in helping businesses recover from disruptions.

From the manufacturing plant or warehouse to the store shelf or customer’s door, truck rental can help you get your retail products where they need to go. If your fleet needs one truck or several, Penske provides flexible rental options. Our light-duty box and cabover trucks include a rear roll-up door, cargo tie rails, a translucent roof and interior lighting, anti-lock brakes and a payload of up to 4,300 and 7,200 lbs. respectively. In addition, our light-duty vehicles offer easy maneuverability both in and out of the city. Whether you’re looking to solve the last mile problem or simply deliver goods to a big box store, we offer innovative solutions and plenty of options tailored to your fleet.

Overseeing the Needs of Consumer Goods

Consumer goods, more commonly known as consumer packaged goods (CPG), is a broader term encompassing the development, production, marketing and selling of products targeted at consumers. CPG falls earlier in the supply chain and is typically involved at the wholesale level, manufacturing the products that sit on the shelves of retail stores.

If you’re requiring more space to transport CPG goods from one stage of your supply chain to the next, a medium-duty truck may be the solution. With both CDL and non-CDL vehicle options that range from 22 to 26 feet and include a payload of up to 17,000 lbs., our medium-duty box trucks give you options. And if you happen to be moving temperature-sensitive food and beverage products, we have trucks for that too.

Overcoming Industry Obstacles

As a retail or consumer goods company, you invest time and energy into meeting demands, improving the customer experience, and staying competitive in a constantly shifting retail environment. To manage these obstacles, every stage of the supply chain must be executed seamlessly. And to help you stay on track, Penske offers transportation solutions to keep your business resilient and ready to handle any disruptions.

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Solving the Last Mile Problem

Though it’s often the shortest distance in a package's journey, the last mile is one of the most complex supply chain issues today. Having access to the right tools can help, so the experts at Penske have put together information to help your business manage and improve its last mile delivery struggles.

Understanding the Last Mile

Last mile delivery is the final journey of the delivery process. Whether that’s from a warehouse shelf to the customer’s doorstep or from a transportation hub to any final delivery destination, the last mile is one of the most important parts of the supply chain lifecycle. The goal is to deliver an item as quickly and as inexpensively as possible, ensuring happy customers and on-time deliveries.

Complexity within the final mile has increased as e-commerce has grown. E-commerce grew by 10% in 2021 to $871 billion — 13% of all U.S. retail sales, according to the 2022 State of Logistics Report®, which was published by the Council of Supply Chain Management Professionals (CSCMP) and presented by Penske Logistics. This phenomenal growth — accelerated by pandemic-related shifts in consumer behavior — fueled the continued expansion of the parcel sector.

Parcel currently represents a $121 billion market, which is likely poised for continued expansion; by 2026, annual volume is expected to double to 39 billion parcels. The same-day segment of the delivery market is primed for an even steeper lift-off; in 2021, it grew to $8.7 billion and is expected to grow to $15.6 billion by 2025, according to the report.

While e-commerce is slowing some, most anticipate the increases in e-commerce and working from home will persist at substantially higher levels than before the pandemic.

Customers are eager to receive online purchases as quickly as possible, so optimizing the last mile by identifying and solving final-mile problems has never been more important.

What Is the Last Mile Problem?

According to the 2022 CSCMP report, growth of this magnitude has profoundly stressed the last mile delivery system due to insufficient labor supply and overburdened infrastructure. This has resulted in price spikes, capacity shortages and some acute logistical challenges.

The last mile is the most expensive and time-consuming part of the delivery process. It is also the last touchpoint for customers and directly connects to customer satisfaction. Customers want free and fast shipping, and businesses want to satisfy their customers.

With e-commerce giants offering same-day and next-day delivery options, smaller businesses must stay competitive while maintaining efficiency and cost-effectiveness. Operations of all sizes are navigating rising fuel prices, labor costs and the general complexities of the last mile. Specifically, we’ve looked at three of the biggest last mile problems affecting businesses today.

Last Mile Delivery Costs

Last mile delivery comprises over half of overall shipping costs. On average, smaller packages during the last mile cost slightly over $10 each to deliver, with only about $8 of that being charged to the customer, according to market and consumer data provider Statista. That leaves about $2 left over for businesses to absorb if they want to stay competitive and meet customer demands. Add the additional costs of driver salary, fuel, failed deliveries, idling time that accompanies stop-and-go delivery routes, and warehousing and maintenance costs quickly add up. As a result, a driver must deliver multiple packages an hour to stay profitable.

Last Mile Delivery Interruptions

Whether they’re caused by unexpected weather, traffic delays, incorrect addresses or something else, delivery interruptions are bad for business and can lead to unhappy customers. These types of delays may negatively impact your bottom line due to order cancellations, product returns or low repeat purchase rates.

Outdated Last Mile Technology

Having the right technology can help avoid traffic delays, predict potential hurdles and provide real-time delivery tracking options for customers. The latest GPS systems can even provide proactive strategies for dealing with these hiccups. However, utilizing outdated technology provides none of these benefits and can instead wreak havoc on the efficiency and timeliness of your last mile delivery route.

Last Mile Delivery Solutions

The key to solving last mile issues and lowering overall cost lies in optimizing your delivery process. This includes creating efficient delivery routes, utilizing technology and tracking systems, and creating customer communications. Let’s look at these individually to break down their benefits.

Optimizing Routes

Route optimization creates the fastest, most efficient plan, reducing out-of-route miles and saving time. When optimizing a delivery route, many variables are taken into consideration, including delivery windows, driver schedules, vehicle load capacity, driver proximity to the warehouse or hub, traffic congestion and accidents, stop locations, parking availability and more. Though this can be done manually, utilizing software to organize the many moving pieces and creating an optimized delivery plan enables routes to be updated in real time to avoid last-minute traffic delays, road closures or weather-related issues.

Investing in Technology to Improve Last Mile Logistics

Advanced technology analyzes real-time information while integrating with onboard technology, creating benefits that range from planning and optimizing driving routes to ensuring order accuracy, streamlining operations and more, reducing the risk of last mile problems.

Implementing a Real-Time Delivery Tracking System to Improve Customer Communications

Customers want shipping details for packages, often down to the minute. By investing in a real-time delivery tracking system that communicates directly with customers and provides access to up-to-the-minute package monitoring abilities, a business can maintain transparency and communications while providing an enhanced customer experience and reducing any last mile delivery problems.

How Penske Takes Care of Challenges Within the Last Mile

Whether you’re an independent contractor or the manager of a small fleet, we know how important the last mile is for your business. Because of that, we work hard to provide commercial truck rental solutions that will meet your last mile supply chain needs. To learn more about how you can rely on Penske’s expertise to improve scalability, flexibility, dependability and accountability within your last mile, check out our article “Last Mile Delivery Solutions.”

The Future of Last Mile Delivery

Last mile delivery will likely continue to be the most complex, time-consuming and expensive step of the supply chain process. But with optimized routes, top-notch technology, delivery tracking transparency, consistent customer communication and Penske as a partner, you’ll be able to stay ahead in a rapidly changing landscape while keeping customers happy and efficiently delivering your last mile.

Last Mile FAQs

What Is Meant by the Last Mile?

In supply chain management, the last mile is the last leg of the shipping process where a product is transported and delivered to its final destination.

What Is Last Mile Optimization?

Optimization is the process of making something as effective as possible. Optimizing the last mile refers to building the best delivery operations and experience to meet customer expectations. It’s designed to help you build your brand, get more repeat customers and boost sales.

Why Is Last Mile Delivery Difficult?

Last mile delivery is expensive and accounts for more than half of a business’s overall delivery operational costs. This high cost along with delivery delays, outdated technology, unoptimized delivery routes, rising fuel costs, and the stop-and-go nature of the last mile create the last mile problem. Many supply chains are also currently trying to manage the complexity and increasing cost of moving goods while meeting the growing demand for faster deliveries and tighter delivery windows.

Why Is the Last Mile So Inefficient?

The last mile refers to the final leg of a shipment, which typically involves multiple stops at various locations. This type of delivery route involves many unknowns. Does the customer need to sign for the package? Will the customer be at home? Could traffic or construction cause delays? How close are the delivery stops to one another? All of these can add to the inefficiency of a last mile delivery route.

What Is the Last Mile Problem in Communications?

Communication continues to be one of the problems with the last mile. Customers want consistent and up-to-date information, often down to the minute, about when their shipment will arrive. However, delays in a delivery route paired with out-of-date technology can lead to a slowdown in notifications going out to the customer. This delay in communication has an impact on the experience and satisfaction of a customer.

What Is Last Mile Delivery Software?

Last mile delivery software helps avoid problems while ensuring seamless delivery services. It improves the process by assisting in the optimization of route planning and shipment tracking while working hand in hand with communication to keep customers happy.

What Percentage of Delivery Costs Are Last Mile?

Last mile delivery costs account for approximately 53% of a business' overall delivery costs according to research firm, Insider Intelligence. Though it continues to be one of the shortest legs of a shipment's journey, it is also one of, if not the most, expensive.

How Do You Solve the Last Mile Problem?

You can solve the last mile problem by optimizing delivery routes, updating technology, investing in a quality real-time delivery tracking system, and ensuring transparency by maintaining consistent customer communications.

What Is the Last Mile Solution?

Solutions for last mile delivery problems can vary depending on the needs of a specific business or supply chain. As mentioned above, technology, route optimization and customer communications are among the first solutions to try if you’re attempting to solve a last mile problem.

What Is the Last Mile Strategy?

Strategy is very important to a successful last mile delivery operation and can take many forms. However, the most important aspect of a strategy is the research upon which it's based and whether it can meet goals and avoid or resolve the last mile problems of a supply chain.

What Is the Most Challenging Part of Managing Last Mile Operations?

Managing costs is the most challenging part of last mile delivery operations.

Why Is Last Mile Delivery Important?

Though it is the most costly and time-consuming element in the shipping process, the last mile is also the most important part of the operation as it directly impacts a customer’s experience with a business.

How Can I Improve My Last Mile Delivery?

E-commerce will continue to grow, so there is no sidestepping the unique challenges it presents, according to the State of Logistics Report. Shippers must have strategies to keep pace with the rapidly evolving parcel and last-mile marketplace.

Optimizing your last mile delivery route can help to improve the last mile experience for both you and your customer. Optimization includes analyzing data to resolve delivery route problems or delays, utilizing updated technology to ensure accuracy, managing third-party drivers, tracking inventory, maintaining customer communications and more.

How Can I Ensure Access to Commercial Rental Trucks When I Need Them?

Penske wants your last mile to run smoothly, so we offer solutions to help you get ahead. For more information on how commercial truck rental can help improve the scalability, flexibility, dependability and accountability of your supply chain, read our "Last Mile Delivery Solutions" article. Or, if you're ready to make a reservation, get a commercial truck rental quote today.

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Last Mile Delivery Solutions

While every part of the delivery process matters, the competition to optimize the last mile (or final mile) of delivery has never been more intense. As the volume of e-Commerce shopping rises every year, a large percentage of today's consumers expect two-day, one-day and even same-day shipping to get their purchase to its final destination. That leaves shippers with increasing concerns about expenses and other last mile problems, since total costs associated with the last mile run at about 50 percent of overall logistics costs across various industries.

Independent contractors who work for some of the nation's largest shipping companies feel the squeeze to deliver shipments as soon as possible, provide real-time delivery updates, and meet other expectations of being a last mile carrier. And with consumers now buying large and oddly shaped items like mattresses and couches online, contractors often must deliver both parcels and larger-than-parcel shipments and do so on time and on budget. These ever-increasing demands mean many independent contractors who work with prominent shippers need additional trucks and more last mile delivery options than in the past.

Penske works with independent contractors to provide commercial truck rental solutions to meet your last mile supply chain needs. Rely on our expertise to improve these four areas of your business:

1. Scalability – Truck Rental Helps You React Quickly

As demand peaks, customer expectations and last mile delivery needs grow. Shippers offer late-night pickups, real-time updates for deliveries, and extended hours during periods of high volume, and independent contractors must follow suit. A commercial rental contract with Penske Truck Rental allows you to scale last mile delivery needs up or down to meet fluctuating demand during peak times.

Our fleet includes more than 98,000 vehicles, giving you access to the trucks you need when you need them. And with pickup and drop-off available at more than 2,500 rental facilities across North America, it's a good bet that our trucks will be at locations nearby.

2. Flexibility – Truck Rental Helps You Stay Nimble

For last mile carriers, parcel sizes often vary along with demand. Using the wrong type—or wrong size—truck can create multiple headaches. A contractor with a fleet consisting solely of large trucks may find itself running multiple less-than-truckload shipments. A contractor with only smaller trucks may find itself making multiple trips. In both scenarios, total costs may skyrocket.

Penske helps shippers control supply chain costs, resolve the last mile problem, and optimize load planning by providing different sizes and types of trucks and trailers, including:

Light-duty trucks such as cargo vans, box trucks and cabovers
Medium-duty trucks, including larger box trucks, refrigerated trucks and flatbeds
Heavy-duty tractors, including single-axle, tandem-axle and sleepers
Semi-trailers measuring 48 ft. and 53 ft.

3. Dependability – Rental Trucks Get You There in a Pinch

A major breakdown during last mile delivery can remove a truck from your fleet for days, weeks and even months. And breakdowns that happen during the last mile also create supply chain headaches for customers, drivers and shippers alike.

Penske's commercial fleet is one of the youngest and best maintained in the industry, minimizing the risk of breakdowns. We provide 24/7 roadside assistance to keep your drivers and deliveries moving toward their final destinations. With more than 9,200 trained technicians and more than 2,500 Penske facilities across North America, your vehicles will get the attention they deserve, and we’ll remove the stress from your last mile.

4. Accountability – Rental Trucks Help You Stay in Control

Contracting with a commercial truck rental company for last mile delivery needs doesn't mean losing oversight of your drivers or your vehicles. Penske permits drivers and fleets to use their own portable electronic logging device (ELD) systems in rental vehicles.

As another option, Penske offers the free Penske Driver™ app. It provides last mile carriers with the tools to complete their daily tasks and keep them compliant with the electronic logging device (ELD) mandate when in Penske rental trucks. The Penske Driver app allows drivers to:

Log Hours of Service (HOS) in Penske rental vehicles and fully comply with the ELD mandate
Submit 24/7 roadside assistance requests and view real-time updates
Submit fuel receipts digitally, eliminating the need to submit paper receipts
Find rental, leasing, service, parking, fueling locations and more
Access vehicle information, service history and 24/7 history

Don't let the last mile of delivery cause you sleepless nights. Gain peace of mind with a commercial truck rental from Penske.

A Quick Guide to the Last Mile

What Does Last Mile Mean?

The last mile is the final stage in the shipping process. For example, when a customer buys something online, the last mile refers to the delivery of a product from a warehouse to its final destination, typically the customer’s home. This type of delivery aims to deliver items as quickly as possible.

Why is Last Mile so Expensive?

Last mile delivery is the most expensive part of the fulfillment chain. It’s costly due to labor, a higher rate of failed deliveries, unoptimized and more complex delivery routes, idling and downtime, fuel costs, and the stop-and-go required when delivering to multiple addresses in a day.

Why is the Last Mile a Problem?

Last mile carriers run into many problems including outdated technology and unoptimized and inefficient routes that lead to longer delivery times. However, the last mile problem can be tackled by improving these four areas of your business: scalability, flexibility, dependability and accountability.

Why is the Last Mile Important?

The last mile is a crucial part of the supply chain. It impacts total costs and, if issues arise, customer experience will suffer. Because customers don’t see everything that comes before the last mile, they often only remember how a product got to their hands.

What is the Difference Between First and Last Mile Delivery?

First and last mile delivery both work to move goods through the supply chain. First mile deliveries occur at the beginning of the delivery chain. They refer to the first leg of a product’s journey within a company’s supply chain process, whether that’s from factory to warehouse or supplier to retailer. Last mile deliveries are the last step of the supply chain and refer to the movement of packages from the shipper or warehouse to the end customer or final destination.

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Prepare Now for Future Surges

The supply chain never stops, with ups and downs depending on the season. This uncertainty means planning ahead to meet potential additional demands and avoid transportation equipment shortages is a necessity.

So how can you prepare for potential seasonal surges and ensure you have the truck you need when you need it? Luckily, the experts at Penske are here to discuss a few options that will help keep you flexible and ready to meet market demands.

Reserve Your Rental Truck Early

The most efficient way to avoid any trucking issues is to reserve early. If you think you may need additional truck capacity or your business is anticipating a possible upcoming surge, reserve your rental now. With cargo vans, light-duty trucks and medium-duty trucks more readily available, now is the perfect time to make a rental reservation — your customers will thank you for planning ahead.

What If I Didn't Plan Ahead?

If you're having trouble finding an available truck rental, Penske's team of experts can help your business face this unforeseen surge. With several options to help, such as short-term commercial rentals, longer-term truck leases, used truck purchases, freight brokerage and dedicated contract carriage support, Penske can help you gain the capacity you need to make your end-of-year deliveries.

If your business might be managing supply chain surges or anticipates an upcoming increase in demand, gain peace of mind by reserving a rental truck today. With your delivery and transportation needs covered, you'll be able to focus on other important aspects of your business.

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Managing Food and Beverage Shipments

The way the world does business has evolved and, as a result, continues to affect the way supply and distribution networks operate in both the short and long term. Stores are experiencing fluctuations in supply, while at the same time, groups such as farmers are having trouble with moving goods to the people who need them. Restaurants are adjusting delivery and outdoor seating models to meet current guidelines while also planning for the future. These ever-evolving changes have affected businesses in significant ways, with the need for agility more important than ever.

Having access to the right vehicles can help. Truck rental can supply businesses (large and small) the edge they need to pivot and keep up with the rapidly changing landscape quickly.

Perishable Goods

When dealing with perishable goods, most likely, you're going to need a refrigerated vehicle or “reefer." These can be rented on a long- or short-term basis. Reefers keep food at a controlled temperature and help maintain freshness and quality, which means a longer shelf life and less waste.

Penske rental reefers have up to an 8,000 lb. payload capacity to handle many of your food and beverage and other temperature-sensitive transportation needs. Our medium-duty reefer trucks feature rear roll-up doors, a curbside door, two rows of E-track, and are built to drive a forklift inside. Penske offers both CDL and non-CDL refrigerated trucks as well as refrigerated trailers in our rental fleet.

Non-Perishable Goods

If you are transporting non-perishable goods, choosing the right commercial truck rental starts with knowing the capacity you need and your delivery route. There are several questions to ask that will determine what's the best vehicle to meet your needs:

Will your drivers be operating on busy highways and crowded center-city streets?
Do they need a truck that is easy to park and maneuver?
Will they require up to 900 cubic feet of vehicle loading space?

Answering yes to any of the above-mentioned questions means a light-duty truck is the right choice to meet your needs. Penske Truck Rental's light-duty fleet includes high roof panel vans, 12-foot through 18-foot box trucks, along with 16-foot or 18-foot cabover trucks. Our trucks are designed to provide plenty of cargo space and efficient fuel economy. The trucks also feature a tight turning radius, allowing drivers to get in and out of tight spaces while delivering food and beverage products to and from urban stores and warehouses.

Large Non-Perishable Loads

If you need more loading space, 1,700 cubic feet or more, a medium-duty commercial rental truck might be the best answer for your food and beverage needs. Ideal for larger loads, Penske's medium-duty fleet includes 22-foot, 24-foot and 26-foot CDL and non-CDL trucks. Penske's late model fleet of medium-duty trucks will benefit food and beverage customers through improved fuel economy, better overall performance and reliability.

Overcoming the Obstacles of Shipping Food

Whether you're handling variances within the food supply chain, or you're the owner of a restaurant trying to serve your customers, Penske Truck Rental is here to help you keep your business moving forward. We have the people, processes and vehicles you need to get the job done.

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