The Official Blog of Penske Transportation Solutions
security image with lock

Security Tips for Your Household Move

The busy moving season is an attractive time for thieves who prey on unsuspecting consumers.

Many more moving trucks on the road, means more opportunities for thieves seeking to take advantage of unsuspecting motorists.

When a do-it-yourself move is not an option, Penske's security experts encourage consumers to be selective when hiring a moving company.

There are a wide array of scammers offering seemingly inexpensive moving services online. Many use online message boards, shell websites, social media, and other online listings.

Quite often, the prices are unclear, the quotes are unclear, and when the movers show up, they may be using unbranded trucks or trailers.

What can you do if you are the victim of theft or think you've been taken advantage of by a moving scammer?

The Federal Motor Carrier Safety Administration (FMCSA) regulates moving companies and provides consumers with helpful information to avoid moving scams and how to respond to them. Consumers may also see the mover's bill or rights and file complaints via this website.

If you need a full-service move, consider sourcing your movers from the American Moving and Storage Association.

Security Tips When Moving

  • Lock All Vehicle Doors
  • Secure the Rear Cargo Area with a Hardened Padlock
  • Park in Well-Lit Areas and Under the View of Security Cameras if Possible
  • Make Sure You Have Adequate Theft Insurance in Place with Your Homeowner's Insurance Company While You're Moving to Your New Location - Just in Case
  • Be Mindful of What You Post on social media
  • Consider Packing and Using "Tracker Tags" in Your Boxes
  • Take Photos of Prized Valuables While Packing for Your Insurance Records
  • Take Photos of the Vehicles the movers Are Using (Plates, Truck and Trailer Numbers)
  • Take Photos of the Rental Truck You are Driving (Plates, Truck and Trailer Numbers)

If you are the victim of theft or a scammer using a Penske rental truck, call the police immediately and contact the nearest Penske Truck Rental location. Provide the truck information, moving company, and any other details such as photos, truck plates, truck number, rental agreement number, etc.