Penske Used Trucks Now Offering Discounts to National Association of Independent Truckers
June 22, 2018
Penske Used Trucks, a business unit of Penske Truck Leasing, is now offering discounts to members of the National Association of Independent Truckers (NAIT).
<p>NAIT members can save $3,000 on the purchase of select used sleeper and day cab tractors, and $1,500 towards the acquisition of certain used medium- and light-duty trucks. NAIT members will also receive a $500 rebate directly from the association.</p><p>For many of these units, maintenance history reports are available. Financing, extended warranties and vehicle delivery are also being offered through Penske.</p><p>“Independent owner-operators are part of the fabric of the transportation industry, and we are very pleased to offer Penske vehicles at a reduced cost to NAIT’s 16,000-plus members,” said Jack Mitchell, Penske vice president of remarketing and consumer rental.</p><p>Penske Used Trucks is a leading seller of high-quality late-model used commercial trucks to retail, wholesale, used truck dealers and corporate truck fleet buyers. Penske sells used sleeper and day cab semi-tractors, straight trucks, flatbeds, refrigerated vans, trailers and more.</p><p>Penske sells the top brands of light-duty, medium-duty and heavy-duty commercial vehicles including: Ford, GMC, Hino, Isuzu, Freightliner, International and Volvo.<strong> </strong></p><p>Daily used truck specials across the U.S. and Canada can be found on Twitter by following <a href="http://www.twitter.com/penskeusedtruck" rel="noopener">@PenskeUsedTruck</a> or by visiting <a href="http://www.PenskeUsedTrucks.com" rel="noopener">www.PenskeUsedTrucks.com</a>.</p><p><em>By "Move Ahead" Staff</em></p> </div>
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Penske Used Trucks Improves Online Shopping Experience
January 28, 2015
PenskeUsedTrucks.com has introduced new functionalities to enhance the online shopping experience for its commercial truck customers. Visitors to the site can now save vehicle searches and particular parameters following the creation of a user profile.
<p>“Our customers can now peruse our inventory of over 5,700 pieces of equipment and bookmark their choices for later use,” explained Bob Glenn, Penske remarketing director. “They can save the page of a particular truck, or save their search filters, like make, model and desired mileage.”</p><p>Prospective buyers can view detailed information about each unit, which includes current photographs and a maintenance history report.</p><p>Penske Used Trucks is a leading seller of high-quality late-model used commercial trucks to retail, wholesale, used truck dealers and corporate truck fleet buyers. Penske sells used sleeper and day cab <a href="https://www.penskeusedtrucks.com/truck-types/heavy-duty-trucks/">semi-tractors</a>, <a href="https://www.penskeusedtrucks.com/truck-types/light-and-medium-duty/light-duty-box-trucks.html">straight trucks</a>, <a href="https://www.penskeusedtrucks.com/truck-types/light-and-medium-duty/flatbed-trucks.html">flatbeds</a>, <a href="https://www.penskeusedtrucks.com/truck-types/light-and-medium-duty/reefer-trucks.html">refrigerated vans</a>, <a href="https://www.penskeusedtrucks.com/truck-types/semi-trailers/">trailers</a> and more.</p><p>Daily used truck specials across the U.S. and Canada may be found on Twitter by following <a href="http://www.twitter.com/penskeusedtruck">@PenskeUsedTruck</a> or by searching <a href="https://www.penskeusedtrucks.com">www.PenskeUsedTrucks.com</a>.</p><p><em>By “Move Ahead” Staff</em></p></div>
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Penske Used Trucks Opening Three Commercial Dealerships
January 22, 2015
Penske Used Trucks has doubled its commercial truck dealership footprint in North America, introducing centers in Dallas, metro Atlanta and in Canada. The company now has six locations including Phoenix; Torrance, California; and Charlotte, North Carolina.
<p>Here are local details:</p><ul class="ee-ul"> <li><strong><a href="https://plus.google.com/112246498612091975390/about#112246498612091975390/about">Dallas</a>:</strong> Hours are Monday through Friday, 8 a.m. to 5 p.m. and from 8 a.m. to noon on Saturday. Address is 4415 Irving Blvd. Phone number is 972-728-4209.</li> <li><strong><a href="https://plus.google.com/+PenskeAtlantaUsedTruckCenterConyers/about#+PenskeAtlantaUsedTruckCenterConyers/about">Conyers, Georgia</a>:</strong> Located at 1481 Dogwood Drive SW, hours are 8 a.m. to 5 p.m., Monday through Friday. Phone number is 770-483-5263.</li> <li><strong><a href="https://plus.google.com/+PenskeUsedTruckCenterMississauga/about#+PenskeUsedTruckCenterMississauga/about">Mississauga, Ontario</a>:</strong> Address is 1610 Enterprise Road, Unit B. It is open six days a week: 8 a.m. to 6 p.m. Monday through Friday and from 10 a.m. to 2 p.m. on Saturday. Phone number is 905-696-7775.</li></ul><p>The company opened its first location in North Carolina in Q4 2013. In 2014, Penske sold over 19,000 pieces of equipment.</p><p>“These commercial truck dealerships have proven to be an effective sales channel for our company,” said Jack Mitchell, Penske vice president of remarketing. “We are picking strong truck resell markets when deciding on new locations. The centers complement our website, call center and Penske dealer representative sales efforts.”</p><p>Penske sells the top brands of light-duty, medium-duty and heavy-duty commercial vehicles including: Ford, GMC, Hino, Isuzu, Freightliner, International, Peterbilt and Volvo. Penske Used Trucks is a business unit of Penske Truck Leasing.</p><p>Daily used truck specials across the U.S. and Canada may be found on Twitter by following <a href="http://www.twitter.com/penskeusedtruck">@PenskeUsedTruck</a> or by searching <a href="https://www.penskeusedtrucks.com">www.penskeusedtrucks.com</a>, where there are over 5,700 units currently listed.</p><p><em>By “Move Ahead” Staff</em></p> <p><span class="rm-shortcode" data-rm-shortcode-id="4c0cefcc833afa30593f3d23a5957382" style="display:block;position:relative;padding-top:56.25%;"><iframe frameborder="0" height="auto" type="lazy-iframe" scrolling="no" data-runner-src="https://www.youtube.com/embed/-3dFc0SNzak?rel=0" style="position:absolute;top:0;left:0;width:100%;height:100%;" width="100%"></iframe></span></p></div>
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Penske Opens Used Commercial Truck Dealerships
February 25, 2014
Penske executive Jack Mitchell today announced the opening of aused trucks commercial dealership in Southern California, signaling a new sales channel for the company. The company’s new Torrance, Calif., dealership, located at 20425 S. Hamilton Ave., is selling used light-, medium- and heavy-duty trucks, trailers and related equipment. An invite-only grand opening is planned for April. To make local sales inquiries in Torrance, Calif, call Penske Used Trucks at 1-855-624-2272. Hours are Monday through Friday, 8 a.m. to 5 p.m.
<p>According to Mitchell, vice president of vehicle remarketing, Penske opened its first used truck dealership in suburban Charlotte, N.C., last November. Mitchell plans to debut similar used truck dealerships in Arizona and Georgia in 2014.</p><p>“We’re opening these used truck dealerships in response to strong demand from retail and dealership customers who want trucks that are on-site and ready-to-go for purchase,” he explained. “Our commercial used truck dealerships are the next evolution in growing our business and expanding our service offering.”</p><p>Facts about the new dealerships:</p><ul class="ee-ul"> <li>Each location features a dedicated sales team to assist customers with truck selection, specs and purchases</li> <li>Dealerships will have up to 100 trucks, trailers, and semi-trucks on-site</li> <li>Locations will also be able to sell Penske’s full inventory of used trucks available online</li> <li>Some locations including the new Torrance, Calif., dealership, will have dedicated areas where Penske trucks that are coming in off lease or that are being retired from its truck rental fleet will be placed through a rigorous maintenance inspection and serviced prior to sale</li></ul><p>Penske sells a wide variety of used trucks from leading truck brands including: Ford, GMC, Hino, International, Freightliner, Volvo and others. Penske offers a wide selection of high-quality used trucks, sleeper and day cab semi-tractors, trailers, vans, box trucks, flatbeds, and more. To view our inventory online and daily specials visit <a href="https://www.penskeusedtrucks.com/">PenskeUsedTrucks.com</a> or follow <a href="https://twitter.com/penskeusedtruck">@PenskeUsedTruck</a> on Twitter.</p><p align="right"><i>By Alen Beljin</i></p></div>
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Penske & Alvernia Team Up for MBA
October 10, 2013
Penske Truck Leasing and Penske Logistics are partnering withAlvernia University to offer a Master of Business Administration degree. Alvernia, a 3,000-student, 121-acre private institution in Reading, Pennsylvania, is bringing its MBA professors to Penske’s global headquarters in Reading, Pennsylvania, for a program that begins Oct. 23. The two campuses are separated by 4.3 miles.
<p>According to Penske senior trainer Colleen Kunkle classes will meet weekly and the 17 enrolled students are expected to earn their degrees in three years (the number could increase to 20 by the time classes start). The program follows a cohort model: students start collectively and graduate together.</p><p>Penske associates will receive a discounted tuition rate.</p><p>Of the 17 students, 13 are employed by <a href="https://www.gopenske.com/">Penske Truck Leasing</a> and four from subsidiary <a href="https://www.penskelogistics.com/">Penske Logistics</a>.</p><p>Six associates work in a finance capacity, while the rest support the company’s supply chain, fleet services, truck vehicle maintenance, used trucks, quality and information technology groups.</p><p>Cilia Torres is a project manager for Penske’s used trucks product line where she works with the company’s vendors and its various sales channels. She earned a criminal justice bachelor‘s degree from Alvernia and has been with the company for nine years.</p><p>“I was researching various MBA programs and I thought that this was a great option,” she said. “Having the program here at Penske gave me the push to start now.” Torres is also pursuing her Six Sigma black belt certification.<i></i></p><p>Kevin Bender has spent 13 years in the supply chain industry, earning a bachelor’s degree in business logistics, with an operations management minor, from Penn State University. He has been with Penske for a little over a year as a manager for carrier relations, involved with the company’s third-party logistics transportation network.</p><p>“I was looking to enter a graduate program for a number of years,” Bender explained. “This is a good program for family life and work balance – I have two small children at home. I feel like this is the last piece to help me get to the executive level.”</p><p><img class="rm-shortcode" data-rm-shortcode-id="4a2ca4d5f8784b70063e71e8fd1dfeaf" data-rm-shortcode-name="rebelmouse-image" id="d1b6f" type="lazy-image" data-runner-src="https://assets.rebelmouse.io/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbWFnZSI6Imh0dHBzOi8vYXNzZXRzLnJibC5tcy8xOTEyNzMwOS9vcmlnaW4uanBnIiwiZXhwaXJlc19hdCI6MTY1OTU3NjIxMX0.BQm_up3A6zcgx1rVrArpzslUfYGXsbFZNelMHUde-5s/img.jpg?width=980"/>While Penske spends millions on training each year for the company’s 18,300 global associates, and has a long history of promoting educational and developmental opportunities to their associates, this is the first time they have partnered with a university to bring classes directly to their associates.</p><p>“I would call this relationship with Alvernia another progression of our learning efforts,” explained Ken Hurley, Penske senior vice president of human resources. “We promote high levels of learning and career development here at Penske. At every level of the organization there are opportunities for our associates to learn, grow and develop – both personally and professionally.</p><p>“As a company we care about our associates and one way we do that is by showing an interest in their personal and career growth through our tuition assistance program,” he stated. “Programs like this are a great way to help develop the next generation of Penske leadership talent.”</p><p>Penske has a long-time relationship with Alvernia and has employees who earned undergraduate and graduate degrees from the school.</p><p>Alvernia has offered its MBA program on locations at other area companies. Its business faculty conducts regional leadership and training seminars.</p><p>“We really believe that partnerships like this are important for professionals in the community,” said Daria LaTorre, Alvernia dean of graduate and adult education. “If we can make it easier for Penske employees to gain a career advantage with minimal impact on their busy lives, then it’s well worth the effort.”</p><p align="right"><i>By “Move Ahead” Staff</i></p></div>
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Penske Used Trucks Launches New Mobile Website
October 09, 2013
Penske Used Trucks has simplified online truck shopping for its customers with the debut of its new mobile websitehttps://m.penskeusedtrucks.com which sells a wide range of commercial heavy-duty semi-tractors, medium-duty straight trucks, light-duty trucks and semi-trailers.
<p>The new mobile website for <a href="https://www.penskeusedtrucks.com/">Penske Used Trucks</a> has larger navigational items, simple icons and minimal text allowing smartphone users to search, compare and review the company’s extensive catalog of vehicles for sale.</p><p>Tablet users are directed to Penske’s desktop version.</p><p>“Our full inventory is available on the mobile site and we update it daily,” said Jack Mitchell, Penske vice president remarketing. “On any given day, there are 4,000 box trucks, tractors, trailers and related commercial transportation equipment listed for sale.”</p><p>“Traffic to our site from smartphones has tripled over the past two years,” said Ann Cosfol, director of interactive marketing. “Our goal with the new mobile site is to provide our customers with the same search, compare and share experience they currently enjoy with our desktop version.”</p><p>Customers still complete their used truck purchases by contacting Penske Used Truck’s call center at 1-888-803-5675.</p><p>Penske’s innovative use of technology in marketing its used vehicles online recently <a href="http://blog.gopenske.com/news/penske-truck-leasing-ranked-fourth-on-informationweek-500-list/">earned it fourth place</a> on the 2013 InformationWeek 500 list.</p><p>Watch for daily used truck specials via Twitter by following <a href="http://www.twitter.com/penskeusedtruck">@PenskeUsedTruck</a> or search inventory at <a href="https://www.penskeusedtrucks.com/">www.penskeusedtrucks.com</a>.</p><p align="right"><i>By “Move Ahead” Staff</i></p></div>
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Penske Used Trucks to Offer Roadside Assistance Plan
July 09, 2013
Penske Used Trucks has teamed up withRoadsideMASTERS.com to begin offering emergency breakdown service to its used truck retail customers.
<p>“This is a great new service offering for us and it provides our customers with peace of mind and an incredible level of roadside assistance,” said Penske’s Jack Mitchell, vice president of remarketing. “We are really pleased to be collaborating with Jason Cohen and his team at RoadsideMASTERS.”</p><p>Starting this month, Penske Used Trucks will provide its retail customers with a free, one-year membership subscription to RoadsideMASTERS.com with every used truck purchase.*</p><p>Jason Cohen, President of RoadsideMASTERS.com stated: “As the exclusive representative of the Road America Motor Club Truck program, RoadsideMASTERS.com is excited and looking forward to having our emergency truck breakdown service provided to Penske’s used truck customers. This 24/7/365 roadside assistance program is part of the continued unmatched service and value Penske offers to the commercial truck industry and we are proud of our collaboration with Penske.”</p><p>RoadsideMASTERS offers a commercial truck emergency breakdown service membership program designed for owner/operators, motor carriers, insurance companies, brokers and individual truck owners. RoadsideMASTERS is the authorized representative of the Road America Motor Club program.</p><p>Since 1978, Road America has provided its assistance services in the United States and Canada, and currently serves over 22 million customers.</p><p align="right"><i>By “Move Ahead” Staff</i></p><p><i>* Certain restrictions apply. Call 1-866-309-1962 for more information.</i></p><p><i>Editor’s Note: Penske Truck Leasing continues to provide its own, in-house 24/7/365 Emergency Roadside Assistance call center for its full-service truck leasing, contract fleet maintenance, and commercial and consumer truck rental customers. The decision was made to use the services of RoadsideMASTERS so Penske Truck Leasing could maintain the focus of its in-house team on its existing contract and rental customers.</i></p></div>
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Penske Used Trucks is holding a limited time sale on the purchase of medium-duty box trucks through the end of June, with buyers receiving a $2,000 discount plus a six-month warranty on their purchases.
<p>This includes all makes and model years in Penske’s medium-duty <a href="https://www.penskeusedtrucks.com/truck-types/light-and-medium-duty/medium-duty-box-trucks.html">box truck</a> inventory. Maintenance history reports and painting and delivery services are available.</p><p>Certain restrictions apply. Click here for <a href="https://www.penskeusedtrucks.com/buying-from-penske/promotions.html?icid=free-delivery-medium-duty-trucks-md-0113">more information</a>.</p><p></p><div class="rm-shortcode" data-rm-shortcode-id="ac93db0aaadf5947e8f82c2f2baafd28" id="9f0c9"><blockquote class="twitter-tweet twitter-custom-tweet" data-partner="rebelmouse" data-twitter-tweet-id="319432967766294528"><div style="margin:1em 0">Penske offering $2K discount on medium-duty box truck buys. Read more on the Penske blog: http://t.co/CLYpVM294V</div> — Penske Transportation Solutions (@Penske Transportation Solutions)<a href="https://twitter.com/PenskeNews/statuses/319432967766294528">1364993728.0</a></blockquote></div><p></p><p align="right"><i>By “Move Ahead” Staff</i></p></div>
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Penske Used Trucks Offering Free Delivery on Select Purchases
January 23, 2013
Penske Used Trucks is now offering free delivery with the purchase of 18-foot to 26-foot medium-duty box trucks, refrigerated and flatbed trucks. Through March 31, 2013, Penske will deliver the truck directly to customers within a 1,000-mile radius from the point-of-sale.
<p>Purchases and deliveries must be made within the U.S. or within Canada. Use promotional code MD 0113. View the video or <a href="https://www.penskeusedtrucks.com/truck-types/light-and-medium-duty/medium-duty-box-trucks.html">click here</a> to browse available equipment. Certain restrictions apply. Call 1-855-237-5689 for full details.</p><p></p><div class="rm-shortcode" data-rm-shortcode-id="5eb62dd4e1fbdb6345f11748e411eac4" id="48b7f"><blockquote class="twitter-tweet twitter-custom-tweet" data-partner="rebelmouse" data-twitter-tweet-id="294081050286637057"><div style="margin:1em 0">.@PenskeUsedTruck offering free delivery on select purchases (video):
http://t.co/yQi4VdPh</div> — Penske Transportation Solutions (@Penske Transportation Solutions)<a href="https://twitter.com/PenskeNews/statuses/294081050286637057">1358949360.0</a></blockquote></div><p></p><p align="right"><i>By “Move Ahead” Staff </i></p> </div>
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PenskeUsedTrucks.com Rolls Out Improvements
December 20, 2012
A retooled version ofPenskeUsedTrucks.com has been introduced. Visitors can now enjoy a more customizable and intuitive online shopping experience with faster access to Penske’s inventory of light-, medium-, and heavy-duty trucks and used trailers.
<p>“Based on our customer survey feedback, we have been able to introduce these new enhancements to our used truck website,” said Jack Mitchell, Penske’s vice president of remarketing. “We’re constantly refining our site to provide customers with new functionality to amplify their shopping experience.”</p><p><a href="https://www.penskeusedtrucks.com/truck-types/">Vehicle types</a> can now be accessed via a single click and shoppers are now able to produce side-by-side comparisons of up to five trucks with faster search parameters.</p><p><img class="rm-shortcode" data-rm-shortcode-id="ab717cd884932dcfa8f07892fd6f4a0c" data-rm-shortcode-name="rebelmouse-image" id="7b8d3" type="lazy-image" data-runner-src="https://assets.rebelmouse.io/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbWFnZSI6Imh0dHBzOi8vYXNzZXRzLnJibC5tcy8xOTEyNzE4Mi9vcmlnaW4uZ2lmIiwiZXhwaXJlc19hdCI6MTY1MjM3MTA3Mn0.QyBeiBvCG3TEro8lWYoC2Beo-qeB-Aa2O0tR5vfVs68/img.gif?width=980"/>“The improved used truck website also complements our robust call center, where our customers can personalize their purchases to fit the needs of their fleets,” Mitchell added.</p><p>A new manager’s special feature to be available in the near future will also highlight select offers on the homepage.</p><p>Penske Used Trucks is a leading seller of high-quality, late-model used commercial trucks to retail, wholesale, used truck dealers, and corporate fleet buyers and it is a business unit of Penske Truck Leasing.</p><p></p><div class="rm-shortcode" data-rm-shortcode-id="IA075X1571657569" id="73f5f"><blockquote class="twitter-tweet twitter-custom-tweet" data-partner="rebelmouse" data-twitter-tweet-id="281802183358427136"><div style="margin:1em 0">The website for Penske Used Trucks rolls out improvements http://t.co/eS2TDnW2 @PenskeUsedTruck</div> — Penske Truck Leasing (@Penske Truck Leasing)<a href="https://twitter.com/PenskeNews/statuses/281802183358427136">1356021850.0</a></blockquote></div><p></p><p align="right"><i>By “Move Ahead” Staff</i></p></div>
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Penske Used Trucks Shopping Checklist
July 17, 2012
You’re a small business owner and things are starting to pick up, and it’s time to add a few new used trucks to your fleet. Or maybe you’re a fleet manager needing to replace aging, non-EPA compliant equipment.
<p>How do you go about the process of acquiring used trucks? The experts at Penske Truck Leasing can offer you a few tips. Penske <a href="https://www.penskeusedtrucks.com/">annually sells over 23,000 late model trucks</a> still in great condition, to help freshen a North American fleet of over 210,000.</p><p>“The first thing to look for is to find a truck that fits your application,” explained Bob Glenn, Penske’s director of remarketing. “What type of specs do you need in a vehicle?”</p><p>The choice generally is between tractors and box trucks. Here are Glenn’s checklists for each.</p><p>When it comes to light- and medium-duty trucks, a prospective buyer needs to determine:</p><ul class="ee-ul"> <li>Weight requirements</li> <li>Need for a commercial driver license-required vehicle, or non-CDL unit</li> <li>Type of body: refrigerated, standard or flatbed?</li> <li>How many cubic feet are needed? e.g. will it need to hold six or eight pallets?</li> <li>Are you seeking a gas or diesel-powered unit? Automatic or manual transmission?</li> <li>What are the skill sets of your drivers?</li></ul><p>When it’s time for tractor shopping, be sure to consider:</p><ul class="ee-ul"> <li>Day cab or sleeper?</li> <li>Over-the-road, or local hauling usage?</li> <li>Number of axels needed, to correspond with the type of freight to be hauled</li> <li>Is fuel efficiency a strong consideration?</li></ul><p>Once the buyer has made a list of needed specs, attention must be paid to budgets.</p><p><img class="rm-shortcode" data-rm-shortcode-id="f4343eb68019f0c8d365f870e0ace6d9" data-rm-shortcode-name="rebelmouse-image" id="d42d1" type="lazy-image" data-runner-src="https://assets.rebelmouse.io/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbWFnZSI6Imh0dHBzOi8vYXNzZXRzLnJibC5tcy8xOTEyNjkzMC9vcmlnaW4uanBnIiwiZXhwaXJlc19hdCI6MTY0NzI1ODgxNX0.s8hZtar3Bax3DcU_XJyPqC4Jgyq8g2s67NRphf0spOA/img.jpg?width=980"/>“Will you be financing the vehicles, or will you be paying cash?” Glenn asked. ”When your budget is set, you’re able to look at a variety of vehicle types. With a smaller budget, you may have to take a harder look at adjusting vehicle age and mileage.</p><p>“When you choose to go the financing route, the lender has a significant say in the type of vehicle purchased,” Glenn added. “They’re looking at the risk of vehicle failure and the size of the note.”</p><p>Some mileage tips from Penske: After hitting 100,000 miles, light-duty trucks generally have three to five strong years of run time before major engine work is required; Glenn noted that medium-duty trucks “are highly serviceable through 300-350,000 miles.”</p><p>For heavy-duty Class 8 trucks, Glenn likes to point out they likely will run great through the 600,000 to 700,000 mark.</p><p>Other truck buying tips Glenn is able to pass on after 18 years of experience in the transportation industry:</p><ul class="ee-ul"> <li>Look to obtain maintenance history reports</li> <li>Seek an extended warranty (most reputable companies offer one to two years)</li> <li>Request an inspection, by your fleet manager or senior maintenance technician, before taking ownership</li></ul><p>Be sure to visit <a href="https://www.penskeusedtrucks.com/">https://www.penskeusedtrucks.com/</a> for a sizable inventory of equipment, financing and warranty options.</p><p>“Good luck with your used truck shopping,” Glenn said. “There are a lot of great options out there.”</p><p align="right"><em>By Alen Beljin</em></p></div>
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Penske Used Trucks Focused on Service Excellence
July 19, 2011
Successfully competing in the red-hotused commercial trucks market takes service, dedication and great people to make it happen. Penske Used Trucks has been gradually growing its national call center team to help meet the uptick in demand for used trucks.
<p>Vicki Nitti (photo on right) makes a point of putting herself in the customer’s shoes when searching for the perfect Penske used truck. “Each customer is a priority for me,” stated Nitti, a sales representative. “I take the time to find the exact match. It is important to make the customer feel comfortable by consistently following up to establish relationships throughout the sales process.”</p><p>She’s among a dedicated group of Penske associates that support the used truck call center based at the company’s Reading, Pa. headquarters.</p><p>This particular call center supports Penske Used Trucks, which is a unit of <a href="https://www.pensketruckleasing.com/">Penske Truck Leasing</a> that routinely sells more than 20,000 used commercial trucks annually.</p><p>The <a href="https://www.penskeusedtrucks.com/">vehicles they sell</a> range from heavy-duty tractors, straight trucks, reefers, to panel vans and specialized equipment like lift-trucks or bucket-trucks.</p><p>Stephen Belz, another Penske call center sales rep, sold four low-mileage daycab trucks earlier this year to a small Midwest-based logistics company sight unseen, not uncommon for Penske.</p><p>“It was important for me to establish a relationship with the customer and to properly assess his needs, and follow up,” explained Belz. The customer was so happy with his initial buy; he purchased five more trucks this past spring, and has his eye on several more vehicles for use in the Northeast corridor.</p><p><img class="rm-shortcode" data-rm-shortcode-id="38ccf91e07d8231bdd4cd1563b4d467b" data-rm-shortcode-name="rebelmouse-image" id="7f89c" type="lazy-image" data-runner-src="https://assets.rebelmouse.io/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbWFnZSI6Imh0dHBzOi8vYXNzZXRzLnJibC5tcy8xOTEyNjkxMi9vcmlnaW4uanBnIiwiZXhwaXJlc19hdCI6MTY0MTg5NjI5OX0.s9SUfWYvHdkNEU2BSwM1AKbGi1N5BFcKlKZy1JBf7_s/img.jpg?width=980"/>“When a customer is buying a $40,000 used tractor, they need to be confident in Penske vehicles,” said sales rep Rick Francis.</p><p>Francis recently sold six, 16-foot trucks to a suburban Philadelphia bakery; a long-time truck rental customer, and a strong believer in the quality of a Penske truck. They purchased an additional six trucks in a four month span.</p><p>“We look at each transaction as an opportunity to build and maintain a long-term relationship with the customer,” Belz stated.</p><p>As part of each used truck sale emanating from the call center, supervisor Cilia Torres and her team coordinate with several corporate departments, and the local district where the truck is located, to ensure that the sale runs smoothly.</p><p>“We work hard to streamline the process for the customer,” Torres explained. “The customer is our No. 1 priority. It is important that we work diligently to ensure that we exceed our customer’s expectations by following through with updates on truck preparedness.”</p><p>To view an up-to-date inventory of high-quality trucks for sale with only one previous owner, please visit <a href="https://www.penskeusedtrucks.com/">PenskeUsedTrucks.com</a> or call 866-309-1962 for more information.</p><p><em>By Alen Beljin</em></p></div>
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Businesses Turn to Penske for High-Quality Used Trucks
February 16, 2011
Hank Pittman needed something larger than a van to deliver over 800,000 direct mail pieces to the post office each month, to keep up with the demands of his small business. He ownsPittman Printing, a small commercial printer outside Kansas City, Mo.
<p>Already a <a href="http://www.pensketruckrental.com/commercial-truck-rental/">Penske Truck Rental</a> customer, Pittman quickly found what he needed, working with the Kansas City Penske office and the company’s used trucks call center. He purchased a 2004 Freightliner M2 medium-duty truck with around 200,000 miles on the odometer.</p><p>“It was a great experience,” recalled Pittman. “I contacted the call center, got a great price and the company really worked with me. I referred some of my friends to Penske.” He was also impressed with the fact that Penske was the truck’s sole owner, and that the vehicle’s <a href="https://www.penskeusedtrucks.com/buying-from-penske/maintenance-and-inspection.html">maintenance history</a> was available with the purchase.</p><p>Mesilla Valley Snacks is a vending machine company in Las Cruces, N.M. that keeps over 400 local snack and soda machines in stock. Owner Bill Jensen purchased two GMC 16-foot box trucks to support his business. One was acquired sight unseen, the other purchased in-person at a Penske location in El Paso, Texas.</p><p>Pittman and Jensen are among the thousands of small business owners purchasing <a href="https://www.penskeusedtrucks.com/">Penske equipment</a> nationwide in the U.S.</p><p>To hear Penske senior vice president of rental and vehicle management Art Vallely explain it, sales like these are becoming more commonplace.</p><p>“We have shifted our strategy to capitalize on resale prices of these in-demand used trucks by directly selling to end-users ourselves,” Vallely explained. “We wanted to leverage our reputation for quality vehicles in the marketplace.”</p><p>The current used trucks market is quite strong, due to two factors: aging truck fleets, and the high cost of new equipment. “Our truck fleet customers, both large and small, are looking to bridge the gap,” Vallely noted.</p><p>Penske sold approximately 23,000 used trucks in 2010, and there are <a href="https://www.penskeusedtrucks.com/financing.html">financing</a> and <a href="https://www.penskeusedtrucks.com/warranty-programs.html">warranty</a> options available. Be sure to visit <a href="https://www.penskeusedtrucks.com/">PenskeUsedTrucks.com</a> to view a complete inventory of used Penske equipment.</p><p><em>By Alen Beljin</em></p></div>
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