GETTING STARTED WITH THE E-TRANSIT

Charge Up and Do More with Your Electric Cargo Van

You've made a great decision to rent or lease the electric cargo van. Specifically designed for the commercial audience, the E-Transit will help you reduce operating costs while you reach your sustainability goals.

As you operate your electric vehicle, we want to ensure you get the most out of it. Whether this is your first electric cargo van, or you've operated one before, you'll notice some obvious and some not so obvious changes when running the vehicle. Read on for information to help you operate the E-Transit safely and efficiently.

24/7 Roadside Assistance

If you experience a breakdown, call Penske 24/7 Roadside Assistance at 833-948-2397.

In an emergency:

  • Call 911
  • Pull vehicle off the road
  • Secure parking brake
  • Turn on 4-way emergency flashers
  • Locate emergency triangles and follow instructions

For detailed information, refer to this guide: Ford E-Transit Emergency Response Guide

Towing

If you or a service provider needs to tow the E-Transit for any reason, refer to this guide for how to do so safely: Ford E-Transit Lifting/Towing/Accident Guide

Charging

The E-Transit has two charging power level options:

  • Level 2 (AC charging)
  • Level 3 (commonly known as DC fast charge or DCFC)

The input power required, rate of charge, estimated charge time and charger connection used for each charging option are summarized in the table below.

Input Power RequiredRate of Charge (kWh)Estimated
Charge Time
Charger
Connection
LEVEL 2 (Supplied with vehicle)
120VAC
20A
2.00-100% in about 32 hours120V receptacle
240VAC
40A
7.60-100% in about 11 hoursHardwired or connected through standard 240V receptacle
LEVEL 2
240VAC
50/60A
9.6

11.5
0-100% in about 10 hours

0-100% in about 8 hours
Hardwired or connected through NEMA receptacle
LEVEL 3 (DCFC)
480VAC
100-200A
Up to 1150-100% in about 2-3 hoursHardwire to site power

Instructional videos coming soon!

  • How to Charge the E-Transit from Your Home/Business
  • How to Charge the E-Transit from a Public Charging Station

Vehicle Features

The E-Transit has some unique features that are important for you to understand. Brief explanations can be found here. Please also refer to the Owner's Manual as needed for more information. A digital version is accessible from the touch screen in the vehicle.

  • Preconditioning – This feature is similar to a remote start, and the vehicle needs to be plugged into the charger to use it. Preconditioning helps bring the battery to its optimal operating conditions. When it's cold or hot outside, preconditioning helps keep the cab comfortable.
  • Drive modes – This allows you to optimize steering, handling and powertrain response. There's normal mode (default), eco mode (for maximum battery range in exchange for reduced vehicle performance and driver cabin comfort) and slippery mode (improves vehicle traction in low-grip conditions such as snow, ice and slick roads).
  • Safety features – The vehicle is outfitted with certain driver-assist technology that can help keep drivers safe while navigating through crowded roads, help improve their driving habits, and help them drive more efficiently.
  • Ford Pro Power Onboard™ – This system features more exportable power than any van, giving you the ability to use the vehicle as a mobile generator and allowing you to plug in tools on the go. Additionally, it has a power protection feature that automatically turns off the system when the van's battery power gets low. This ensures there is enough battery power for the vehicle (approx. 35 miles) to get to a charger.

Additional Resources

For more operational information on the E-Transit, visit Ford's Fleet Vehicle Resources page.

We hope you find our "Getting Started with the E-Transit" collection of resources (collectively, the "Resources") informative. The information provided in the Resources has been made available for informational and educational purposes only. It is not intended to replace the information found in the maintenance or service manuals provided with the equipment. Penske does not make any representation or warranties with respect to the accuracy, reliability, applicability, fitness, or completeness of the Resources. You agree that use of this information is at your own risk. Accordingly, Penske hereby disclaims any and all liability to any party for any direct, indirect, implied, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of the Resources, which is provided as is, and without warranties.