Penske Introduces Dedicated Call Center for U.S. Military Moves
READING, Pa., April. 14, 2014 – Penske Truck Rental today announced the formation of a specialized call center to assist active and veteran members of the U.S. military and their families with do-it-yourself moves. In the armed services these are known as Permanent Change of Station (PCS) and Personally Procured Moves (PPM). Penske offers an array of tools and savings that can total 20 percent.
A toll-free number, 1-844-4TROOPS, which operates from 7 a.m. to midnight ET, has been created. These Penske call center associates have a military connection: they either have a family member who has or is currently in active or reserve duty, or are veterans themselves.
“Our military call center employees have been specially trained to aid military members and their families navigate the unique requirements for each branch,” said Penske's Don Mikes, Senior Vice President of Rental. “We want to ensure that each family's transition to a new base is conducted as smoothly as possible.”
Military rules require that service members and their families certify the weight of their rental trucks when moving and Penske has a certified public scale locator that can be found on its site, www.PenskeTruckRental.com/Military. Penske promises to match any competitive offer on one-way truck rentals for active military personnel or veterans.
Penske Truck Rental is a business unit of Penske Truck Leasing. With one of the newest moving truck rental fleets, Penske provides do-it-yourself movers with clean, well-maintained and reliable rental trucks as well as moving equipment, packing supplies and accessories.
Penske Truck Leasing Co., L.P., headquartered in Reading, Pa., is a joint venture of Penske Corporation, Penske Automotive Group and General Electric Capital Corporation. A leading global transportation services provider, Penske operates more than 200,000 vehicles and serves customers from more than 1,000 locations in North America, South America, Europe and Asia. Product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. To learn more about Penskes products and services please visit GoPenske.com. Penske Truck Rental on social media: Move Ahead Blog, Twitter, Facebook, Google+, YouTube and Pinterest.